Dillard’s Steam Team Expectations 2024
____-Sign in time on the time sheet should be the assigned time that work is beginning in the room. You may not sign in early just because you arrived early OR the time that you arrived into the building.
____-If you do not sign in and out on the timesheet and I find any discrepancy in the times you are claiming to have worked, I will have to go with times that others in the room can confirm. It is incredibly important to sign in and out. If you do not sign in and out this could delay your wages or cause issues with payments.
____-During a six (6) hour shift there are NO breaks. No leaving for Coffee, drinks or food. Bring it! If you absolutely have to leave, ask and then sign out. Highly not recommended
____-We DO NOT SIT DOWN to work while steaming. There is typically no work that will be done sitting. Be prepared to be on your feet the entire shift. You will work at a much better pace.
____-You may only wear ONE ear bud if you are listening to something. You must be able to hear me and co-workers at all times. You may NOT watch movies, social media or anything visual while working.
____-We HUSTLE. We do not work at a slow pace and take our time. There are time limits allotted to each room and the paying companies know how long the job last. They get very upset when times run over.
____-If you are assigned to CHANGE ROOMS/Companies, then you must sign out from the first room and sign into the next room. There are different companies paying for each different room.
____-Please wear modest comfortable clothing that you can bend, reach and move in.
____-Wear closed toe shoes to protect yourself from any drips of steam, moving boxes and rolling racks. Make sure they are well cushioned as the floors are concrete.
___-Bottled water, snacks, coffee, office supplies and other things in the rooms DO NOT BELONG to us.
____-There are no smoke breaks
____-Do NOT come to work smelling of cannabis
____-Always BRING all the water you will need to drink, snacks, food, medications & personal items. No beverages with color around the garments please. Water fountains in the building do not work.
____-If sales reps and staff from the company we are working or arrive and are in the room, please allow them to work and do not engage in long personal conversations with them. Respect their time to work.
____-If you finish in a room and don’t know what to do next, text me immediately! Do not just sit and wait for me to come back. We could have urgent needs and limited time.
____-If I (Karen) come around and get into some off the wall crazy conversation with you like I always do, Please please keep steaming. These vendors are really watching the time we are spending and know how long it should take. Please try to keep working through all of your conversations. I LOVE it when you are talking and enjoying each others company, just keep on truckin!
Please be aware of these things concerning the garments and steaming-
____-All garments should always face the front with the hanger left opening
____-Every garment on the rack should be front facing the same way and every hanger open on the same side of the rack.
____-Keep your phone put away during steaming work. Every minute a text takes is a garment that didn’t get steamed.
____-You may only wear ONE EAR BUD while working! You must be able to hear instructions and co-workers speaking at all times! Do not let me catch you with two in your ears.
The vendors really watch how long this takes and sometimes it is just unacceptable. I do lose money when they are not willing to pay for the extended amount of time it took. I still have to pay you for the time but they refuse to pay for that long. DO NOT goof off, move slowly or sneak breaks.
At the end of the day, clean up all surrounding areas.
-Make sure boxes are stored
- chairs arranged and pushed under tables
-trash picked up, food, wrappers and containers
- steamers moved from floor to storage area as well as any water pitchers, jugs & funnels
Everything in your area should look ready for the reps and buyers to walk in
Bring your Driver's License or ID
Go to Americasmart Building 3 @75 John Portman Blvd. It is blocked in between Ted Turner Dr SW, Baker St NW and Williams Street NW. These are the four sides of the building.
It is a little tricky to get to the right spot on your first time so plan accordingly.
If driving, park 2 blocks down the street, the next block down from ALOFT HOTEL. Corners Baker, Ted Turner, Williams and Simpson Street. If coming in from the North on 75 or 85, exit Williams Street and turn at the 2nd light. Then 2nd driveway on the right into the parking lot.
Marta - Disembark at Peachtree Center station. Exit to the side that say Americasmart. When you go up the gigantic escalator, then the smaller elevator, turn left and you will see Peachtree. Turn left again (you will be in front of Americasmart Building 1). Walk to the corner of Building 1 and turn left once more. Walk straight down the block and you will see Building 2 ahead and Building 3 on the right across the intersection. Print this letter or take a screenshot so you can easily find directions. It's going to take you 7-10 minutes, most likely, to exit the train and get to the building.
Timesheet sign in does not start until we are in the room. Not when you arrive in the lobby. This building is massive and it takes a bit to get to your showroom.
Bring bottled water and snacks. Any food, drinks and candy you see in the rooms does NOT belong to us. Please do not indulge.
GHOSTING- Don't DO IT!!!! I have at least six hours of work for you to complete. If you do not show up then there is no one else to complete it. We are up the creek. If you break your foot or grandma passed away, just let me know ahead of time. If you flake out, then tell me one of these things anyway so I can have a chance to replace you and save my butt.
